At Loaded Dice we want to make it as easy as possible for you to get the products you want without having to pay scalper or reseller prices. This is why we offer pre orders on certain products that we know will be in high demand. Here are the main re

At Loaded Dice we want to make it as easy as possible for you to get the products you want without having to pay scalper or reseller prices.This is why we offer pre orders on certain products that we know will be in high demand. Here are the main reasons we do this:<ol><li style="font-family: Inter; font-size: 16px;">It gives us greater leeway to control the sale of items that are in high demand, so they do not just end up in the hands of scalpers. If we see suspected scalping activity we have time to step in and even cancel orders if necessary.</li><li style="font-family: Inter; font-size: 16px;">It gives you the customer a larger window in which to pay as opposed to trying to all order at once on release day.</li><li style="font-family: Inter; font-size: 16px;">It allows us to predict demand better and if we see that demand is high we can hopefully order more to satisfy it.</li><li style="font-family: Inter; font-size: 16px;">There are business benefits for us which gives us the ability to concentrate on a higher standard of customer service.</li></ol>Unfortunately though, pre-ordering is not a cast iron guarantee to receive the product, simply because of things that are out of our hands.We therefore make the following promises:<ol><li style="font-family: Inter; font-size: 16px;">Any pre-order stock we sell will have been ordered from our suppliers in advance - we will never &quot;sell&quot; anything that we have not asked for.</li><li style="font-family: Inter; font-size: 16px;">You have the right to cancel (and be fully refunded) or amend your order until the point of dispatch, at which point normal consumer rights will apply.</li><li style="font-family: Inter; font-size: 16px;">We will communicate with you during the pre order period if we believe there is going to be a problem with your order.</li></ol>Will I get regular updates if an item is delayed?We&apos;d love to be able to keep people updated live and regularly but unfortunately it is just not physically possible. We are very rarely given updates and even our suppliers often do not have any information on delayed products. It is often down to manufacturing and shipping delays coming into the country and all retailers just have to wait.You can of course always contact us to ask for an update but it is likely the information we can give you will be unsatisfactory. We will just ask you to wait or at any point you can amend or cancel your order.Am I guaranteed to receive the items?No, but.... 99% of pre orders are fulfilled without any problems, however sometimes things out of our control can prevent this. The most common occurrence is allocations being cut, this means that we have ordered a certain amount but our suppliers tell us we simply cannot have as much as we asked for. Unfortunately they often don&apos;t tell us until the last minute. However, we put safeguards in place by only putting on a certain percentage of pre order products up for sale but occasionally allocations are so drastically cut it will affect some customers.But why can&apos;t the suppliers just give you more?There can be many reasons for this such as:<ul><li style="font-family: Inter; font-size: 16px;">The manufacturer has not made as many as they said they would (Resource Shortages)</li><li style="font-family: Inter; font-size: 16px;">Some have been lost during shipping (War, Piracy etc)</li><li style="font-family: Inter; font-size: 16px;">Human error eg, supplier orders getting lost</li></ul>We hope this page helps you understand the pre order process. In an ideal world pre ordering would not be necessary and there would just be enough to go around.

Pre Order FAQs

Your order will ship as early as we are allowed to and/or depending on when the stock arrives with us. There are sometimes manufacturer, shipping or distributor delays that are out of our control and these may delay the item in getting to you. Magic

Your order will ship as early as we are allowed to and/or depending on when the stock arrives with us. There are sometimes manufacturer, shipping or distributor delays that are out of our control and these may delay the item in getting to you.Magic The Gathering Pre Orders - Please be aware there are &apos;Pre Release&apos; events that may cause confusion, if in doubt please refer to our product page for the official release date.Please note:<ul><li style="font-size: 16px; font-family: Inter;">We always aim to have you order arrive on release day - please see the product page for details</li><li style="font-size: 16px; font-family: Inter;">The release date is not a guarantee of when you will receive the item. If you are hoping to receive something for a special occasion please bear this in mind.</li></ul>Important; Any orders that contain non pre order items will not be shipped until the latest release date of any pre orders contained within the order. Therefore if you want the non pre order items earlier please make sure to place a separate order.

Why hasn't my Pre Order shipped yet?

Do you take full or part payment for pre-orders?. We take full payment in advance for all pre orders. Due to consumer rights protections there really is no benefit to us as a retailer to take a deposit, we could not and would not want to ever keep a

Do you take full or part payment for pre-orders?We take full payment in advance for all pre orders. Due to consumer rights protections there really is no benefit to us as a retailer to take a deposit, we could not and would not want to ever keep a customer&apos;s money if they simply changed their mind. In addition to this, part payments just cause more administration for us. Obviously though we need some kind of commitment so it just has to be full payment. But...Can I amend my pre order?Yes.&#xA0;Please email us at&#xA0;<a href="https://www.loadeddice.uk/pages/contact" target="_blank" style=" text-decoration: underline;">customerservice@loadeddice.uk</a> with your order number and we will amend it if we can.Is my pre-order payment refundable if I change my mind?Yes.&#xA0;Your pre order payment is fully refundable until the moment of fulfilment, at which point your normal right to a refund or exchange (as per our policy) kicks in.We will cancel your order but depending on your bank it will typically take 2-5 working days for the money to appear in your account.

Pre Orders

Pre Order FAQs

Why hasn't my Pre Order shipped yet?

Pre Order Payment Information