If you fail to take delivery and the goods are returned to us, we may email you upon receipt. Refunds (minus shipping fees) will be processed within 7 days unless you inform us the goods are still required. If reshipping is needed, additional shippin
Whilst extremely rare, it can occur. If you believe your order has been stolen, either by a courier or from your doorstep / safeplace you MUST follow this procedure and we will do all in our power to replace / reimburse you;. If all of the above fail
If you receive a delivery notification but haven’t found your package, please follow these steps:. If the package remains missing, please wait for 7 days and if it still not delivered to you then email [email protected]. We’ll investigate
At Loaded Dice, we strive to deliver your products quickly and safely. However, delays may occur beyond our control, and we ask for your patience. Your rights and our process are outlined below:. Any claims for lost items must be made to us within 75