loadedice

As a retailer we only have the power to initiate a refund and we will always aim to do this as quickly as possible. We have absolutely no control over the amount of time it takes to go back into your account. This is between the payment providers and your payment method/bank.Typically refunds take anywhere between 2-10 working days and in our experience can vary wildly depending on banks.Please rest assured if you have received a refund notification via email from us then we have done all we can and there is no further action we can take. After this we recommend you contact your bank and query the timeframe it may take.

As a retailer we only have the power to initiate a refund and we will always aim to do this as quickly as possible. We have absolutely no control over the amount of time it takes to go back into your account. This is between the payment providers and

How long will my refund take?

How do I make a return?

How do I track my order?

What if my package gets lost or arrives damaged?

What is your shipping policy?

How do I change or cancel my order?

You've taken money from my account but I haven't had an order confirmation?

"You've charged me twice?"

Do You Price Match?

How long will my refund take?Updated 9 months ago